Shipping
& Returns
Shipping Policy
We ship worldwide and aim to get your order to you quickly and safely.
Shipping Rates & Delivery Times:
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Within the BeNeLux
– Free shipping
– Estimated delivery: 2–3 business days -
International Shipping
– Flat rate: €14.00
– Estimated delivery: 3–5 business days
All orders are processed and shipped within 1 business day after payment confirmation. You’ll receive a tracking number as soon as your order is dispatched.
Additional Information:
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We ship via PostNL services with tracking.
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Customs or import duties (if applicable) are the buyer’s responsibility.
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Please ensure your shipping address is accurate—returned packages due to incorrect address may incur additional charges.
If you have any questions about shipping or special delivery requests, feel free to contact us.
Return & Exchange Policy
We want you to be fully satisfied with your purchase. If you are not completely happy with your Storm32 BGC v4.1 or any other product, you may return it within 14 days of the purchase date for a refund or exchange.
Conditions for Return:
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Items must be returned in original condition and packaging, unused and undamaged.
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A proof of purchase (order number or receipt) is required.
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Return shipping costs are the responsibility of the customer, unless the item arrived damaged or defective.
Non-Returnable Items:
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Custom-modified or soldered boards
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Items returned after the 14-day period
How to Initiate a Return:
Please contact us with your order number and reason for return. We’ll provide return instructions and address details.
Once we receive and inspect the returned item, your refund will be processed within 5 business days. Refunds will be issued to the original payment method.
If you received a damaged or faulty item, please reach out to us immediately—we’ll make it right.